Support

We have a support system that is fast and convenient. All requests are immediately escalated without a lengthy validation process and your login provides the following services:

You get round-the-clock support. The best way to get it is to create a ticket at Server Sea Support Center accessible through members' area.
We guarantee a response to your ticket usually in 15 minutes to an hour max; you also receive confirmation by e-mail and can use your ticket number to review status of your query.

Our clients get live chat support in real time. One click gets you answers.
The chat is text based and easy to use. To access, login to members' area and click "Live Support".

If you prefer e-mail support, contact support@dasecreation.com. Include your domain name and member ID. If you have problems connecting to any of the services (Plesk, ftp, pop3, imap, mysql) send us the URL, user name, password and include details of the error.